The Service Journey
We bridge the gap between overwhelmed teams and efficient systems through a structured, human-first approach tailored for community impact.
01 / Diagnose
Operations Audit
We identify the operational chaos through workflow mapping and stakeholder interviews to build your custom Roadmap.
Pilot Phase: $100 – $250
02 / Build
System Design
Implementation of task management, scheduling frameworks, and communication structures that your team will actually use.
Pilot Phase: $300 – $800
03 / Support
Ongoing Support
Ad-hoc troubleshooting, system evolution, and team support to ensure sustainability and prevent burnout long-term.
Pilot Phase: $150 – $400/mo
Stage 1: Operations Audit
We begin by diagnosing the internal blocks holding your mission back. This is more than a checklist; it’s a deep dive into how your Ottawa team actually functions day-to-day.
- Intake questionnaire and documentation review
- 60 to 90 minute interview with key leadership
- Comprehensive workflow mapping
- Output: Bottleneck analysis & priority roadmap
Pilot Phase Pricing: $100 – $250
Stage 2: System Design & Implementation
We build the infrastructure that stops things from falling through the cracks. In this stage, we emphasize usability: if your people won’t use the system, it’s not a good system.
- Task and project management frameworks
- Custom scheduling and team meeting structures
- Communication protocols for clear internal messaging
- Practical SOPs and documentation people actually read
Pilot Phase Pricing: $300 – $800
Stage 3: Ongoing Operations Support
Operations isn’t a one-time fix; it’s a living part of your organization. I act as an operational bridge, helping you navigate growth and adjustments without the chaos.
- Troubleshooting systems as your team evolves
- Periodic system adjustments for efficiency
- Team support to maintain adoption and reduce burnout
- Scaling systems for new programs or staff growth
Pilot Phase Retainer: $150 – $400 / month
Investment & Pilot Terms
Transparent Pilot Phase Pricing
We are currently in our pilot phase, helping Ottawa nonprofits refine their operations. These introductory rates structure our core services to be accessible for small-to-mid-sized legacy and community teams.
Stage 1: Operations Audit
$100 — $250
Stage 2: Design & Setup
$300 — $800
Stage 3: Ongoing Support
$150 — $400 / mo
*Rates reflect pilot phase discounts. Pricing varies by staff count (1 to 10 employees) and operational complexity.